Crisis Management Team Training:

We offer a half-day training seminar designed specifically for members of a corporate Crisis Management Team (CMT). Guidance is provided as to the appropriate composition of the CMT and the management of key elements of a successful hostage recovery or extortion response. Among topics discussed are the handling of the notification of a kidnapping or extortion, relations with the victim’s family, liaison with law enforcement agencies, dealing with media, strategizing the negotiation, and organizing the ransom delivery and hostage recovery. The training also includes a simulated kidnap case that participants are tasked with resolving. This seminar is critical to ensure corporate procedures are effective and that the CMT is prepared to respond to emergencies in conjunction with our experts.

International Travel Security Awareness Training:

It is neither possible nor necessary to provide protective details for the vast majority of executives who travel or reside overseas, so we place a major emphasis upon personal security awareness training. This half-day seminar surveys terrorist/criminal methodologies and explains "gray" -- anonymous -- travel, airline selection strategies, airport safety guidelines, ground transportation alternatives, hotel security tips, tactics for avoiding street crime, means of protecting sensitive information and other countermeasures.  The seminar is typically a half-day program but its length, as well as the countries and associated risks covered in the training, can be tailored to specific corporate requirements.

Personal Security/Kidnap Prevention Training:

This half-day classroom seminar trains expatriates and local nationals who live and work in high-risk environments to take personal responsibility for their security. It prepares them to bolster arrangements at their residences and workplaces to move safely between them. It addresses behavior-modification techniques, means of detecting hostile surveillances and effective emergency response. The seminar is tailored to the specific environments in which participants operate. Training can be conducted in English or the local language.

Hands-On Assault Survival Training:

This half-day program is presented in conjunction with International Travel Security Awareness or Personal Security/Kidnap Prevention training and adds an important element of live-action training in assault response. It features a combination of classroom instruction and “hands-on” training scenarios designed to expose trainees to techniques for increasing their chances of surviving assaults, including express kidnappings, carjackings, ATM muggings, armed robberies and restaurant- and home-invasions. Practical tips are provided for the use of verbal and body-language responses to mitigate the potential for violence.  Again, training can be conducted in English or the local language.

Workplace Violence/Active Shooter Training:

This half-day seminar examines the phenomenon of violence in the workplace, stressing the importance of developing a comprehensive Workplace Violence Plan that focuses on both prevention and response. The presenter describes a representative sample of case studies to examine typical perpetrator profiles and catalysts for violence. Also discussed, are actions to be taken in response to an active shooter, incorporating the tenets of “Run, Hide, Fight” set out by law enforcement. The final segment of the training focuses on appropriate after-action programs, such as psychological counseling for victims and other affected employees and tips for dealing with the media. The length of the seminar, as well as the focus of the training, can be tailored to specific corporate requirements and audience make-up.

Protective Driving Training:

Executives and/or their drivers are briefed on the conceptual basis of security-driving methodology and instructed in techniques. We also conduct "hands-on" driving exercises both domestically and overseas.

Physical Security Audits / Risk Assessments:

Our operatives conduct thorough physical security audits of corporate facilities, to include: office spaces, manufacturing facilities, warehouses, mining complexes, executive residences and corporate-owned residences. The audit assesses risks in and around the site and examines perimeter defenses, exterior lighting, parking facilities, building access controls and the competence of security guard services.  The audits can be conducted as part of normal security planning, as part of an emergency response, such as a threat to life or product-tampering extortion or with a specific goal in mind, for example, mitigating the risks of an active shooter.  Every audit includes a detailed report that includes maps, photos, and a comprehensive list of recommendations.   

Hostage Recoveries:

Our 24-hour availability assures immediate response to a kidnapping, and we are prepared to advise and assist the victim corporation through every aspect of the recovery process. Working under corporate decision-makers, we propose strategies, interface with law-enforcement authorities, handle negotiations, and protect and even deliver ransom funds -- always with the objective of assuring the survival of the hostage. We respond to kidnappings worldwide, sending one responder to work in-country with local corporate managers and the victim’s family and another responder to advise the Crisis Management Team (CMT). Daily updates are provided to the CMT and at the conclusion, a detailed report of the incident is provided.  

Extortion:

We also are called upon to deal with monetary demands levied in connection with threats to harm an employee, damage a critical corporate resource, including a database or website, or contaminate a consumable product. Again, our reaction is immediate, our experience is substantial, and our paramount concern is the protection of the client corporation's personnel and assets. Extortion response may include investigation of the subject and protection teams assigned to the potential victim and/or facility. 

Threat Evaluations:

Our operatives travel at a moment's notice to evaluate threats levied by terrorist groups, criminal gangs, labor movements, or disgruntled or dismissed employees, calling upon psychiatric resources when necessary. They also arrange for the protection of the individual or asset at risk.  If required, liaison with local, state and federal law enforcement officials is conducted.  On many occasions, the threat evaluation is conducted in conjunction with a background investigation of the suspect or suspect group and physical security audit.    

Emergency Evacuations:

We are ready to travel on short notice to assist in evacuating employees from areas that have turned hazardous. If necessary, we are prepared to employ unconventional extraction methodologies.

Development of Contingency Plans:

We are prepared to assist corporations in the formulation of crisis-management plans for kidnappings, extortions and threats to individuals and property, bomb-response guidelines, and procedures for evacuating employees from unstable areas. 

Our extensive network of investigative resources, developed and refined in the course of more than 40 years, extends to the farthest reaches of the globe. Our excellent relations with law-enforcement agencies, both domestic and foreign, facilitate investigations and, if required, criminal prosecutions.

We approach all investigations in a prudent, deliberate manner. After analyzing clients' needs, we proffer realistic strategies, ranging from the very basic to the exceptionally innovative. Often, a conservative approach is indicated, whereby we undertake an initial inquiry within a defined, reasonable budget. Results and, when appropriate, suggested avenues of further exploration are presented to the client, who decides whether a fuller effort is warranted. Moreover, we add value to the information generated in the inquiry by collating it into a precise, perceptive, timely report. 

Due Diligence

We conduct background investigations of employment candidates, prospective joint-venture partners, and franchisees and potential acquisitions.

The investigations focus on reviews of criminal and civil records, credit history, financial data and history, education, employment history, governmental and regulatory checks, and social media.  If appropriate, we gauge reputations via interviews.

Investigations are conducted online by in-house investigators and in-person by our vast network of associates.  If warranted, one of our in-house investigators will travel to supervise on-the-ground investigative steps and conduct interviews. 

Costs and timelines are determined on an individual case basis.  When the investigation is conducted in the US, clients can expect to have preliminary results within five business days.      

Fraud

Direct financial losses, including embezzlements, are investigated worldwide, as are indirect financial losses, such as kickback/bribery schemes, conflict-of-interest situations or bid-rigging and collusion.  We also have extensive experience conducting product diversion investigations, to include surveillances.

Many of these investigations are conducted in conjunction with security audits designed to mitigate the risk of having the crime repeated at a later date. 

Conventional Theft

We investigate breaches of the production-distribution chain through inventory erosion, diversion, even hijacking, as well as corporate penetration by criminal organizations. Investigative steps include a thorough examination of a logistical, warehouse and transportation processes, as well as detailed interviews or interrogations of witnesses and subjects. 

We pride ourselves on our ability to protect personnel assigned to high-risk areas and visitors to those areas. We also are prepared to provide security for facilities, meetings and special events.

Our protective details consist of security drivers and armed or unarmed security escorts vetted and, in most cases, trained by our protection specialists. We ensure that our protection details comply with all local laws, regulations and licensing requirements.

Transportation in soft (unarmored) or hard (armored) vehicles can be arranged as required.

If the client so chooses, visits may be "advanced" and supervised by protection specialists from our staff. The credentials of our language- and area-qualified specialists are impeccable, and they stand ready to coordinate security, communications, logistics and protocol requirements. 

We also are prepared to provide tailored, state-of-the-art training for a client’s own protective personnel.